About
Established in 1981
Our veterinary practice was established back in 1981, previous owners Adrian Arnold and Vivian Long built a truly independent and caring practice.
When the opportunity arose in 2012 to buy the clinic, it was an easy decision for Charlotte and Keith who share the same ethos – providing a welcoming, friendly environment coupled with exemplary care.
Our Story
It was during their time at the University of Glasgow School of Veterinary Medicine that Charlotte and Keith met. Keith qualified in 2022, starting his first job in a mixed animal practice based in Northern Ireland. Charlotte qualified a year later in 2023. After a a couple of years working in Essex, sun, sea and sand started calling. They worked abroad and travelled in and around Australia, there they had the opportunity to work with a number of different species, learn different techniques from other professionals and visit some good friends. They briefly toyed with the idea of settling in Surfer’s Paradise in Australia, but decided they missed the UK and so returned to Essex in 2008.
Once settled in Essex, Keith worked as a vet at a practice in Tiptree and Charlotte worked as a vet alongside Vivian Long at Mayne Vets. As we mentioned, Keith and Charlotte took over the practice in 2012, however Keith didn’t join us straight away. As you might know, being a vet requires a lot of time at work, often accompanied by long stressful days! Charlotte and Keith have built an amazing relationship over the years and they were worried that working in the same building as your partner would alter this. However, they decided to take the plunge in 2019 and Keith started with us as practice manager, still doing the occasional bit of clinical work, and discovered that this couldn’t be further from the truth.
Independent Practice
The Mayne Veterinary Clinic is the only independent practice in Colchester city centre, for the past few years more and more practices have been bought by corporates. Charlotte and Keith are determined to maintain Mayne Vets as an independent practice, so they can provide our patients with the best standard of care and have the freedom to choose the most suitable treatments available without the corporate pressure you might find in other practices.
Our Mayne Pets Wellness Club
We are always happy to take on new clients and patients. Our Mayne Pets Wellness Club has been created with you, your pets and the environment in mind, offering a bespoke service to animal lovers in Colchester.
Our unique Wellness Club provides unlimited, 20 minute consultations, so whether it is a health problem, a check up, a lump or a vaccination we are always here for you when you need us.
Register with us today or get in touch, we can’t wait to hear from you!
Vision and Culture Statement
Here are the guiding principles of Mayne Vets created by the team and regularly reviewed. These allow us to work towards common goals and towards a happy and inclusive working environment.
Our Vision
We are proud to be a successful, warm and friendly team, providing progressive individualised care for our clients and their pets.
As a trusted pillar of the community we provide care in a way that is respectful to our clients, our patients and the wider environment.
Our patients are treated with love and compassion as though they were our own.
Our Culture
Team
We aim to help support and respect each others wellbeing. Communicate appropriately, learn from each other and share in our knowledge. Trust one another and work together to follow things up until resolved and celebrate our differences.
Clients
We strive to build bonded relationships by providing a unified, superior quality of care and treatment to their pets. We trust in commitment and ability to provide a personalised service and educating our clients on the best practice.
Patients
We advocate for our patients and accomodate for their needs by creating a fear free environment.
Business
We take pride in providing progressive care, whilst being environmentally conscious, creating a practice we are proud to be part of.
Environment
We reduce our environmental footprint by measuring, decreasing and offsetting our impact on the planet by being more conscious. We support and encourage each other to be environmentally aware by being conscious about the external companies we use by also encouraging them to be responsible.